Fast & Casual Dining
Sneller bestellen, minder wachtrij, meer upsell
Ideaal bij hoge doorloopsnelheid en standaard menu-items met variaties.
Fastfoodketens Snackbar/Frituur Sushi & Poke Broodjeszaken
Order kiosk
More sales, less costs – order kiosk at an attractive price
Recouped in no time
An order kiosk is pure profit. Customers order more, choose additional options and thus increase order value. You save on personnel costs, avoid errors and maintain focus on speed and quality. Our order kiosk is cheap, user-friendly and quick to install – an investment that will quickly pay for itself. Start today and profit tomorrow!
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✨ Order kiosks: More convenience for your guests, more profit for your business
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Menu creation with step-by-step plan – step by step to the perfect meal
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Smart product filters – always the right choice, safely and quickly
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Cross- & upsell – entice, surprise and increase your sales
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Multilingual language switch – one click, all languages
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Pick-up screen – instantly see when order is ready
Hardware-independent: our advanced kiosk software works seamlessly on any Windows order kiosk. Offer your guests an innovative, smooth ordering experience that combines speed with ultimate ease of use
Afspraak makenHoreca segmenten
Overzicht van locaties waar bestelzuilen de omzet en flow verbeteren
Coffee & Drinks
Perfect voor piekuren en to-go bestellingen
Spread out the crowds, let customers assemble their orders in advance and pay immediately.
Coffee-to-go Bubble tea Smoothies Bier- & wijnbars
Hotels & Resorts
Roomservice & lobbyverkoop zonder extra personeel
24/7 snacks en drankjes, plus poolbar & terras bestellingen.
Ontbijt/diner Lobby 24/7 Poolbar Terras
Winkelcentra & Foodhallen
Van foodcourt tot versafdeling, altijd efficiënt
Centraliseer bestellingen en betalingen voor meerdere units.
Foodcourts Indoor markten Supermarkt vers To-go eilanden
Leisure & Entertainment
Snacks en drankjes tijdens fun & ontspanning
Versnel service in pieken zonder extra personeelsdruk.
Pretparken Bioscopen Bowling & arcade Escape rooms
Evenementen & Festivals
Processing high volumes in a short time
Scale up with additional kiosks, mobile units, and time slots.
Music festivals Sports events Trade fairs Conferences
Companies & Institutions
Streamline lunch times & prevent queues
Order in advance, pick up per time slot, integrate with badge/payroll.
Company canteens Schools & universities Hospitals Stations & airports
Niche & Seasonal Locations
Kiosk as smart seasonal staffing
Catch the waves at the beach, at the campsite, or at sports clubs.
Beach pavilions Campsites & parks Golf & sports clubs Self-service restaurants Sports clubs and associations
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Why order kiosks are here to stay
Order kiosks have been on the rise in recent years within Dutch restaurants, snack bars and fast food chains. More and more entrepreneurs are discovering the advantages of this order kiosk catering technology. The main drivers: faster ordering, tight labor market, higher average spending and a more modern guest experience. While order kiosks used to be mainly found at international fast food giants, nowadays local entrepreneurs, lunch stores, takeaway restaurants and company restaurants are also making the move to self-service. Associations, which are often short of volunteers, have also found their way to order kiosks.
Guests demand speed, convenience and freedom of choice. By investing in an order kiosk – also known as a self-service kiosk – the hospitality industry is future-proofing itself to meet these changing expectations. The number of hospitality businesses with order kiosks is growing by double digits every year.
What is an order kiosk and its function in the hospitality industry?
An order kiosk is an interactive terminal – usually a touch screen – that allows guests to select, assemble, order and also checkout products completely independently. This allows the guest to explore the menu at his or her own pace, make adjustments and pay easily by the desired method. The significance of the order kiosk for the hospitality industry is great: it combines an efficient working methodology with higher sales, shorter waiting times and consistent, error-free order processing.
In addition, it reduces the risk of order entry errors and peak times are better handled. Orders are passed on to the kitchen through the automatic link with the POS system. This allows employees to devote their time to service and customer experience. In fact, the guest directs the ordering process himself, while the staff can be deployed more efficiently on other tasks.
What benefits do order kiosks offer to hospitality operators?
- Higher sales: A 15-25% increase in average spending per guest is achievable through smart suggestions (upselling/cross-selling) and the convenience of choosing extras at your own pace. For fast food outlets, order kiosks can mean tens of thousands of dollars in additional sales annually.
- Time saving and staff reduction: Staff no longer have to spend time taking orders. This creates fewer errors and leaves more time available for service. Especially during busy hours, guest satisfaction remains high without increasing workload. Businesses may be able to manage with fewer staff.
- Shorter waiting times: Especially during peak hours, guests no longer need to wait in line. A long line often means consumers drop out. Ordering can be done immediately if the column is free. This ensures a more constant flow and prevents loss of impatient guests.
- More efficient menu and product management: Adjustments to the range can be made at lightning speed, and actions are processed automatically. This can be done directly from the POS system. The update is applied to all order kiosks simultaneously, without the intervention of technical staff.
- Better customer experience: guests choose in peace and privacy, can view options at their leisure and receive immediate confirmation after payment. Less of a “sold feeling” is experienced than when ordering through the counter. Optionally, a customer screen can show whether the order is being made or is already ready.
- Easy reporting and data-driven operations: Order kiosks provide real-time insight into sales and trends. For example, an order kiosk can show the option “others also ordered…”. An option on Data on popular dishes and order times is readily available, facilitating results-based management.
What should you look for when buying an order kiosk? Tips and points of interest
- Integration with cash register system and kitchen: The order kiosk should be compatible with the current cash register system or back office. This avoids the need for double entry (menu management) and automatic import of orders into the cash register system. Many times the supplier also have a so-called waiting screen. that you can put up so that guests know the progress of their orders and when the order can be picked up.
- Ease of use: For both guest and staff, the system should be intuitive. Always test the ordering process and customizability of your digital menu. This ensures greater customer satisfaction.
- Maintenance, service and updates: Choose a supplier with an accessible helpdesk, fast support (also in catering hours) and make clear agreements. Ask about speed and costs when there is an unexpected malfunction.
- Robustness and hygiene: The housing of the order kiosk should be robust and easy to clean. For hygiene reasons, smooth surfaces and antibacterial coatings are desirable.
- Payment options: Pin, contactless (NFC), phone, QR or even with smartwatch. The more payment options, the easier for the guest.
- Privacy and security: Data protection and secure (PIN) payments are essential.
What does an order kiosk cost?
Order kiosks for takeaway or takeaway restaurants come in various solutions. The cheapest order kiosk costs 1,500.00 and that can go up to about 10,000 euros. The cost depends on the desired hardware such as printer, PIN machine and scanner and size of the screen.
We provide a CashDesk order kiosk as low as 2200.00 euros (27″ screen) and low monthly fees.
CashDesk NL
cashdesk.nl
00 31 2082021 96
Wijkermeerstraat 27b
2131 HB Hoofddorp
CashDesk BE
cashdesk.be
00 32 33037966
Wijkermeerstraat 27b
2131 HB Hoofddorp
CashDesk EN
CashDesk DE
