70% of the customers trust online reviews and 65% of the customers purchase a product from a brand they did not even consider before reading reviews (Floyd et al., 2014). In other words, it is important to pay attention to reviews, especially the negative ones. Optimizing the customer experience is a good place to start. …

Live order tracking system For consumers, it is always nice to know where they stand. With the Live order tracking system from Cashdesk, consumers can follow an order placed live. The Live order checker system is available for all websites made by Cashdesk. By using this option you will prevent many phone calls from customers …

Tips to reduce delivery restaurants’ traffic damage   The increasing amount of delivery scooters and bikes also cause more unsafe traffic situations. Meal deliverers on scooters, for example, do six times as much damage as an ordinary driver. That drivers of delivery scooters cause and incur considerably more damage is obviously linked to the amount …

Your food delivery service sees orders coming in from all directions. Online orders from your own website, TakeAway, Deliveroo and UberEats. Offline orders are placed by phone. It is possible some of your income comes from takeaway or restaurant visitors. Wouldn’t it be great if you could process all these orders using a single system? …

Would you like to open your own restaurant? This is an ambitious plan that involves many risks. By joining a franchise company, you eliminate a lot of risks, but also lose some individual freedoms. Not surprisingly, many new entrepreneurs struggle with the choice between franchising or starting on their own. In this blog post, we …

Many restaurants are part of a franchise. For some restaurants, this is immediately noticeable, but in others, not at all. This is because there are different franchise models, each with their own characteristics. In this blog post, we explain the different franchise models in the world of delivery restaurants. After reading this post, you’ll have …

In recent years, online delivery services have been booming. Market leader TakeAway is well known, but newcomers such as Foodora, UberEats and Deliveroo are also making headway. The latter have been gaining market share, especially with TakeAway recent price increases in the Netherlands. Whereas people used to order food occasionally on weekends, they now order …

In today’s fast-moving world, ordering food online is more popular than ever. Not only the fries and kebab shop, but now also the top restaurants provide home delivery. It’s fast, easy, affordable, and more and more healthy options are becoming available. Are you looking to launch a new home delivery service for your customers, or …

Where is my order? Customers can now also track their order! Want to keep your customers better informed about the status of their order and at the same time know the location of your deliverers? Nowadays it’s all possible. CashDesk has developed an app especially for your deliverers and customers! The process works as follows: …