While many restaurants are heavily dependent on external ordering platforms, Iki Sushi proves that there is another way. At entrepreneur TK Siu’s sushi restaurant, an average of 85 to 90 percent of orders now come in via their own website. Sometimes that share even reaches 100 percent. That result did not happen by itself. It …

Receiving more orders via your own website, being less dependent on external platforms, and yet staying close to the customer. For many hospitality entrepreneurs, this sounds logical, but in practice, it requires more than just an order button on the website. At Plein 10 in Leiden, entrepreneur Ron demonstrates how it can be done. Currently, …

85 percent of the Dutch hospitality industry does not have a digital loyalty program. At the same time, guests who do participate in such a program spend an average of 20 percent more per visit. For takeaway and delivery restaurants, that literally means thousands of euros in revenue walking out the door every month — …

From June 11 to July 19, 2026, 48 countries will compete for the world title in the United States, Canada, and Mexico. For delivery restaurants, this means one thing: nearly six weeks of predictable peak ordering times, almost every evening. However, this World Cup is different from previous editions — due to the time difference, …

In a delivery market where platform commissions continue to rise structurally, Central Kitchen in Deventer demonstrates that there is another way. By organizing the ordering process themselves from the start and consistently focusing on their own channel, 84 percent of all orders now come in via their own website and takeout. The share of Take-Awy …

While many hospitality entrepreneurs are struggling with rising platform commissions, Pizzeria Luigi in Groningen is opting for its own ordering environment. The delivery restaurant, a fixture in the city for over twenty-five years, now receives 60% of all orders through its own website. Just like Anytime Asten, which manages to obtain 70% of orders through …

In the Dutch hospitality industry, one complaint is heard more frequently than any other today: the sky-high commissions charged by platforms like Take-Away. For many entrepreneurs, these costs consume the difference between profit and loss. But what can you do if you don’t want to remain dependent on third parties? In Asten, I found an …

The Race for Speed in the World of Food Delivery In recent years, food delivery and take-away restaurants have grown explosively. Consumers have become accustomed to the convenience of having a meal at their fingertips with just a few clicks via apps like Take-Awy, Uber Eats or Deliveroo. But with this growth comes a downside: …

Just Eat Takeaway, known in the Netherlands under Take-Awy.nl, has once again increased commissions for home delivery restaurants. From July 24, 2022, restaurants will pay not 13 but 14 percent of gross sales to the well-known delivery service (Emerce, 2022). Earlier, the platform already raised the processing fee from 0.19 euros to 0.21 euros per …

Many restaurants have faced rising costs such as rising gas prices and higher purchasing and personnel costs since the corona pandemic. As a result, restaurant prices have gone up. Fortunately, there are many ways to save money without sacrificing the quality or service of your restaurant. In what ways can you save on operating costs …