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5 valuable tips for your restaurant Instagram!

Just like many people maintaining a ‘personal Instagram’, many restaurants nowadays have their own ‘restaurant Instagram’ (Emerce, 2020). A well running Instagram account of a restaurant can deliver a lot of value: more brand awareness and a positive image for example. In the long run, this can impact the revenue substantially. In fact, 65% of …

Transparent, organic and sustainable delivery restaurants, a gap in the market? ♻️

An organic restaurant with a small menu against food waste or sustainable products in the supermarket. A great development that such socially responsible initiatives are growing within Europe. It is worth noticing that sustainable restaurants are still scarce within the food delivery market. In this blog we delve into this remarkable phenomenon and expose the …

[PART 2] Positive customer experiences: The ordering phase at restaurants

Positive customer experiences as a driver for better results [PART 1] Positive customer experiences: The phase before ordering food [PART 2] Positive customer experiences: The ordering phase at restaurants [PART 3] Positive customer experiences: The phase after ordering food   This blog discusses the importance of the order phase at (delivery) restaurants, the focal point …

Positive customer experiences as a driver for better results

Positive customer experiences as a driver for better results [PART 1] Positive customer experiences: The phase before ordering food [PART 2] Positive customer experiences: The ordering phase at restaurants [PART 3] Positive customer experiences: The phase after ordering food   How do your customers experience an order at your restaurant? Is your website user-friendly, are …

How do you deal with negative reviews as a restaurant?

70% of the customers trust online reviews and 65% of the customers purchase a product from a brand they did not even consider before reading reviews (Floyd et al., 2014). In other words, it is important to pay attention to reviews, especially the negative ones. Optimizing the customer experience is a good place to start. …

QR codes for payment at the door

QR-codes as an extra function in the delivery app In the ever growing market of food delivery, customers still regularly wish to pay at the door after they’ve received their order. Whether they want to complete the payment by iDEAL or cash, your delivery drivers should be prepared. CashDesk now offers an extra option within …

QR codes for payment at the door

QR codes for payment at the door

A customer-friendly process: from start to finish 

Once your delivery driver delivers the order to the door, your customer can scan the QR code and pay immediately. After scanning, the customer comes to a payment system where they can make payment via their own smartphone. Your delivery driver receives confirmation as soon as payment has been made. It is that simple, and that way, misunderstandings never arise.

No expensive pin device required

Thanks to QR codes, mobile pin devices are no longer required since you offer your customer another option to pay with iDEAL. Other methods are also available in addition to iDeal, such as Apple Pay and PayPal. The use of QR codes is therefore a cheap replacement for the relatively expensive pin devices.

Payments via MultiSafepay

Payment takes place via MultiSafepay when QR codes are used. Together, we ensure a safe, user-friendly process that runs smoothly: from start to finish.

Installation and support from CashDesk

When a delivery-service restaurant opts to utilise the QR code function, CashDesk guides you through configuration. You also get a detailed explanation of how to use it and our support team is always available.

We also provide QR codes for delivery-service restaurants and restaurant orders placed at the table. 

The delivery app comes with the QR code function as standard, so there are no extra charges for this.

The benefits of CashDesk at a glance: 

  • A customer-friendly process
  • No misunderstandings and money in your account immediately 
  • Expensive pin devices are not necessary  
  • Payments via MultiSafepay
  • Installation and support from CashDesk

Want to use QR codes for your delivery-service restaurant?