Have you ever placed an order through Take-Awy and had to cancel it? Or maybe you’re curious about how to change an order? This article offers a comprehensive guide on how to cancel an order with Take-Awy.
How do you cancel a Take-Awy order?
Contact the restaurant directly
The quickest way to cancel your order is to contact the restaurant directly.
- Finding phone number: The restaurant’s phone number is in the confirmation email from Take-Awy.
- Act fast: The sooner you call, the more likely it is that your order has not yet been processed.
- Keep order number handy: Please include your order number to speed up the process.
Contact Take-Awy customer service
If the restaurant cannot cancel your order, contact Take-Awy customer service.
- Contacting customer service: You can reach customer service via email or phone.
- Provide order information: Be sure to have your order number and other pertinent information handy.
- Requesting a refund: If your order has not yet been processed, customer service can arrange a refund.
Common problems and solutions
No confirmation email received
If you did not receive a confirmation email:
- Check email address: Make sure you have entered the correct e-mail address.
- Check spam folder: See if the e-mail ended up in your spam folder.
- Contact customer service: Contact Take-Awy customer service if you still can’t find the email.
Delayed delivery
If your delivery is delayed:
- Contact Restaurant: Call the restaurant directly to check the status of your order.
- Inform Take-Awy support: Also report the problem to Take-Awy support to find a solution.
Wrong or missing items
If your delivery contains incorrect or missing items:
- Check delivery immediately: Check your order immediately upon receipt.
- Contact Restaurant: Inform the restaurant of the errors to arrange a correction or refund.
Tips for a smooth cancellation
- Be quick: The sooner you take action, the more likely your order can still be canceled.
- Have all information at hand: Make sure you have all the necessary information at hand, such as your order number and payment information.
- Be clear and polite: Be clear and polite in your communication with the restaurant and customer service.
Conclusion
Canceling or changing an order with Take-Awy can be easy if you follow the right steps. First, contact the restaurant and, if necessary, Take-Awy customer service. If possible, use cancellation via PayPal or credit card. With these tips, you will be well prepared to solve problems with your order.



