An order kiosk in your restaurant: 5 benefits

You probably see them appearing in more and more places: order kiosks. You use them to check in your own tickets at the airport or to place an order at McDonalds. But what exactly is such an order kiosk and what can it do for your restaurant?

In this blog, we explain what an order kiosk, also known as a kiosk system, is and give five benefits you can benefit from if you integrate an order kiosk into your restaurant.

What is an order kiosk?

An order kiosk allows guests to order their own food at your restaurant. Usually this looks like a column where guests can place their order and checkout. This order is automatically transmitted to the kitchen. You can then bring the food to the guest or have guests pick up the food themselves.

Kiosk software is especially popular in fast food restaurants such as McDonalds

Benefits of an order kiosk

An order kiosk brings many benefits that you as a restaurant owner can take advantage of. It saves money, time, hassle and staff. In fact, an order kiosk can even increase your turnover. The average order amount is higher for orders placed using an order kiosk! You can read the explanation for this later in the text.

Saving time and money

One of the main benefits of an order kiosk is that it saves you time and money. Because guests order, checkout and sometimes even come to pick up their food themselves, you need to use a lot less staff. Staff who would normally be busy taking orders and serving guests can now focus on other tasks.

Also, guests sometimes have trouble choosing and a lot of a staff member’s time is wasted on this. This is solved with an order kiosk. In addition, an order kiosk is never sick and always able to work!

Besides saving you (staff) costs, kiosk software can also generate additional sales. This is because an order kiosk entices guests to order more food than they would from a cashier. The guest then feels no “pressure” from an employee waiting for the guest to make a choice. In addition, with an order kiosk, your guests will be served faster, making them eager to return.

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No more miscommunication

An order kiosk in your restaurant will also prevent a lot of miscommunication between guests and staff and staff among themselves. Because orders are transmitted automatically, no one can misunderstand each other anymore. Hard-to-read handwriting is also no longer a problem.

It can be very annoying for guests to get something other than what they ordered, especially if they have been waiting a long time for their food. Using kiosk software, guests are served faster and there is always clarity on what the order is.

Less chaos in restaurant

Fewer human factors (and therefore less miscommunication) automatically also mean less chaos in your restaurant. Because orders are always properly communicated to the kitchen, staff know exactly where they stand and what to do. This means fewer forgotten orders, less congestion and a smoother kitchen.

Less staff on the shop floor also means that checkout and kitchen staff no longer have to get in each other’s way. This creates more peace of mind that will not only make your staff work better, but make them feel better.

Higher efficiency

All of these benefits work together to significantly increase your restaurant’s efficiency. Because fewer cashiers are needed, fewer staff walk the floor, there is less miscommunication and the ordering process is streamlined.

Because kiosk software eliminates cash you will also see less cash difference

Cashdesk’s kiosk order kiosk

So an inexpensive order kiosk can be a valuable addition to your restaurant. The streamlined way of ordering, preparing and delivering can save you, your staff and your guests a lot of trouble. Cashdesk offers various solutions for the hospitality industry, and kiosk software is also among them. Would you like to know more about Cashdesk’s kiosk software? Then please contact us or check out our website what else Cashdesk can do for your restaurant.